WP Smart Bot

Your chats, leads and calls in your pocket.

The WP Smart Bot app for Android. Reply to visitors, take over from the AI and answer calls from your website, wherever you are.

Android 7.0 or newer, about 50 MB. Free with every plan. iPhone app coming soon.

The chats list in the WP Smart Bot app: chats from shoppers, some answered by the AI and some by the team
A chat in the WP Smart Bot app where the shop owner offers a discount on a bulk order

The whole dashboard, made for your phone.

The same chats, leads and team as on the website, live on both.

A chat in the WP Smart Bot app: a shopper asks about a shirt, the AI answers, then the shop owner joins and offers a discount
forum

Reply to every chat from anywhere.

Read what the AI said, join the chat with one tap and hand it back to the AI when you are done. Your quick replies are one tap away.

  • check_circleTake over from the AI, or return the chat to it
  • check_circleClose and reopen chats
  • check_circleSee the product cards the AI showed the shopper
An incoming call in the WP Smart Bot app: a visitor from Lahore is calling from a product page, with Accept and Decline buttons
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Visitors call, your phone rings.

When voice calls are on, a visitor can call you from the chat on your website. You see who is calling and from which page, then accept or decline.

  • check_circleMute, speaker and hang up during the call
  • check_circleThe first person to accept takes the call
  • check_circleEvery call shows in the chat history
The Leads screen in the WP Smart Bot app with seven leads and their status: new, contacted, qualified and customer
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Every lead, right when it comes in.

Names, emails and phone numbers your chat collects land in Leads. Update the status, add a note or a lead of your own, and export a CSV.

  • check_circleFilter by status and source
  • check_circleOpen the chat a lead came from
  • check_circleFollow-up emails at a glance

Notifications that pop up like WhatsApp.

New messages, a visitor who wants a person, new leads and calls reach your phone at once, also when the app is closed.

9:41

Tuesday

callWP Smart Bot · now

Incoming call

Ayesha Malik is calling from the website

support_agentWP Smart Bot · now

A visitor wants to talk to a human

Can I talk to someone about a custom order?

forumWP Smart Bot · now

New message

Perfect. Can you send me a quote by email?

contact_mailWP Smart Bot · now

New lead

Fatima Noor · fatima.noor@example.com

  • touch_app

    Tap to open the chat

    A notification opens the right chat, on the right website.

  • tune

    You choose what to get

    Switch each kind of notification on or off for your phone.

  • group

    Only what is yours

    Each team member gets notifications for the chats they are allowed to see.

And everything else you use every day.

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Live visitors

See who is on your website now and start a chat with them.

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Notifications

New messages, a visitor asking for a person, new leads and calls, even when the app is closed.

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Follow-ups

See which follow-up emails went out, which are waiting and which need a look.

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Quick replies

Add and edit your saved answers on the go.

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Knowledge base

Add a page or a document and check what the AI learns from.

insights

Analytics

Chats, leads, response times and AI replies for the last 7, 30 or 90 days or 12 months.

toggle_on

Stay available on mobile

Turn it on and chats and calls can reach you while you are away from your desk.

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Light and dark

The app follows your phone’s light or dark setting.

language

All your websites

Switch between the websites in your account from the top of the screen.

One account, everywhere.

The app and the website are the same WP Smart Bot. Whatever you do on one shows up on the other.

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Sign up in the app or online

Create your free account in the app or on the website, then sign in on either one with the same email and password.

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The same roles and permissions

Owners, admins and members see and do the same things in the app as on the website.

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Billing stays on the website

The app shows your plan and usage. Payments and plan changes are only on the website.

Install it in three steps.

  1. STEP 1

    Download

    Open this page on your phone and tap Download for Android, or scan the QR code with your phone camera.

  2. STEP 2

    Allow the install

    Open the file. If Android asks, allow installs from your browser or file app, then tap Install.

  3. STEP 3

    Sign in

    Use your WP Smart Bot email and password, or tap Sign up to create a free account. Allow notifications when asked.

Android 7.0 or newer, about 50 MB. Free with every plan. iPhone app coming soon.

Mobile app questions.

Is the app free?

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Yes. The app comes with every plan, including the Free plan. What you can use in it follows your plan, the same as on the website.

Is there an iPhone app?

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Not yet. The iPhone app is coming soon. Until then you can use the dashboard in your phone’s browser.

Is it on Google Play?

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Not yet. For now you download the app from this page. It will come to Google Play soon, and then you can update it from there.

Why does my phone warn me when I install it?

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Android shows a warning for every app that does not come from Google Play. Allow the install once for your browser or file app, then install WP Smart Bot. The app only asks for the microphone (for calls) and notifications.

Can I use the same account as on the website?

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Yes. Sign in with the same email and password. If you create your account in the app, you can sign in on the website with it too.

Can my team use it?

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Yes. Every team member signs in with their own account and sees only what their role and permissions allow, the same as on the website.

Can I pay or change my plan in the app?

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No. The app shows your plan and usage. Payments and plan changes stay on the website.

Notifications come late on my phone. What can I do?

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Some phones stop apps in the background to save battery. In the app, open More, then Notifications, and follow "Get messages on time": set the battery to unrestricted and allow auto-start.

More help in the mobile app guide.

Never miss a chat again, even away from your desk.

Start for free
  • redeemFree plan, no time limit
  • credit_card_offNo card needed